If I was rating colleges on their customer service skills and willingness to help their students succeed, graduate and then VACATE THE PREMISES in a timely manner (i.e. less than 5 years), I would have to give BYU a big, tall, spindly F. No, an F does not give it enough weight. How about an F++++++++ (cue Ralphie's dream sequence from A Christmas Story, only in reverse). Come on, BYU, give my girl a break. Especially on her birthday. She just wants to get in and get out and allow another paying customer to take her place. You, powers that be at the Y, should be bending--OVER BACKWARDS--to help her on her way out the door. Badly done, BYU...badly done!
